Welcome to Burgess Computer Decisions, Inc. Since 1999, Burgess Computer Decisions., Inc. has been providing our corporate customers the best in products, pricing and response. Our attention to your business requirements separates us from the rest. Your sense-of-urgency becomes ours!
On-line access allows you to browse through $10B of computer equipment - including servers, tape drives, tablets, laptops, cables, routers and more - all at your fingertips.
Every BCD customer has their own account team to assist with quoting, order management, and customer service requests. A single point-of-contact, with personal accountability dedicated to your company!
Come experience the BCD difference. Let us do the work for you!
Our Mission Statement
BCD is committed to providing the highest level of response and customer satisfaction, while lowering overall procurement costs. We will assist our customers in making the best purchase decision, whether through us or by locating the party who can most effectively handle the transaction.
Company Profile
Burgess Computer Decisions, Inc. personnel represent a variety of computer industry experience and background in two major computer environments -- distribution AND end-user. This unique mix of expertise allows us to offer our clients the "best of both worlds" -- wholesale pricing, worldwide distribution, dedicated end-user account teams and an array of customer service specialists to fulfill your business needs. Let us show you why 95% of our business is either repeat business or a referral from the vendor!
Burgess Computer Decisions, Inc., is a reseller for virtually every Tier 1 and Tier 2 manufacturer. If you need something that is not listed, use our instant e-mail feature to have one of our sales representatives source it for you -- right there on the spot. We treat your business with a sense of urgency. Whether from our WEB site or from your dedicated account team, we are accessible and responsive to your needs. We offer our clients the following Service Levels of Agreement (SLA):
- Quote turnaround: 1 hour
- Order turnaround: 1 hour
- Voice mail response: 30 minutes
- Email response: 30 minutes
- RMA: 24 hours
Proactive Response...Personal Service...Expect More
